Ngô Ngọc Cẩn
Contact me:
Phone: (+84) 038.778.0939
Email: nncan99@gmail.com
Address: 11 Quang Trung Street, Hiep Phu Ward, Thu Duc City, Ho Chi Minh City, Viet Nam.
Summary
Dedicated and results-oriented Service Engineer with a passion for delivering exceptional technical support and resolving complex issues. Seeking to leverage 7 years of experience in service engineering to contribute effectively to Your company, utilizing strong problem-solving skills, attention to detail, and a customer-centric approach. Committed to optimizing equipment functionality, minimizing downtime, and enhancing overall client satisfaction through proactive maintenance and innovative solutions.
Working Experiences
Installation & Service Engineer
Daifuku
9/2025 - Present
- Conduct maintenance supervisor for AS/RS customers
Maintenance & Service Engineer
Peterson Eco2
10/2024 - 5/2025
- Lead and manage nitrogen fumigation services for customer such as: rice, cashshew fumigation
- Supervise atmosphere-controlled room during fumigation process.
- Follow and make maintenance services for clients both domestic and foreign.
- Lead a build project of Microwave-Inline Treatment machine in Ivory Coast
- Work with provider about supplying maintenance materials.
- Troubleshoot any related technical problem.
- Coordinate with Project Team in construction and project handover.
- Design and update electric principal drawings.
Service Engineer
TRANFA Co., Ltd
4/2019 - 5/2024
- Deliver and install aesthetic laser systems (from Quanta System) wavelength 1064nm, 532nm, 585nm, 694nm, 755nm, 10600nm,... : Discovery Pico, Q-Plus Evo, Thunder MT, 585, Youlaser MT,...
- Deliver and install IPL, Hifu, RF systems such as: Eclat ST (from Union), V30 (from Viora), CFU Elife, Hifu Finess, Medisculpt (from Biotec)
- Training personnels (Dermatologists, Nurses, Engineers) to operate the laser system correctly.
- Periodical maintain laser system as planned.
- Troubleshoot all technical problems such as: align laser path, calibrate energy, update software, firmware.
- Translate manual documents such as User manuals, Service manuals,...
- Prepare neccessary documents for importing machines from EU or custom clearance.
- Prepare accessories quotations for customer.
- Support other departments.
Production Engineer
Saigon Precision Company Ltd. Misumi Group Inc
2/2019 - 4/2019
- Reduce the time taken to manufacture a product such as reprogram PLCs (Keyence PLC)
- Apply new technology into a production line: barcode reader
- Learn current machines, systems, facilities
- Maintain electric equipments, PLCs, HMI of production lines to meet factory standard
- Implement 5S Procedure in factory
Electrical Supervisor
PME Corporation
8/2017 - 2/2019
- Join projects: Kenton Node (Tower G, H, I), The Sun Avenue (Tower S8)
- Check electrical drawings, shopdrawing, M&E items in stock onsite
- Follow up project progress, urge subcontractor teams to finish before deadline
- Supervise electrical systems, equipments deployments as: lightning & socket lines deployment, electrical pannel installation
- Compare and Correct mistakes arose onsite with shopdrawing
- Invite Investors for Acceptance of Installation, Acceptance of Operation
- Handle arose situations on construction process, or between different subcontractor teams
- Propose improvements for any inadequates during construction
- Accept M&E items for subcontractor team, make settlement dossiers
Consultant Assistant
SEN Consulting Co., Ltd.
8/2013 - 8/2014
- Conduct Report on Working Environment Survey for Oil & Gas customer such as: JVPC, PTSC, Ruby FPSO,...
- Assist in Report on Quantity Risk Assessment Report
- Translate documents into English such as: Oil Spill Response Plan, Fire Fighting & Fire Prevention Plan
- Learn Oil & Gas Industries Fundermentals
- Learn Health-Safety-Environmental (HSE) systems
Skills
| Technical Skills |
• Technical Servicing, Maintainnance, Troubleshooting • Programming (OOP, WebDev, Data) • PLC, HMI Programming (TIA Portal, WinCC, GX Work, GT Designer) • Design (Autocad, Proteus, Orcad) |
|---|---|
| Soft Skills |
• Planning, Management • English - TOEIC (835 pts) |
Professional Development
- Medical Laser Systems
- PLC, SCADA, HMI
- Sensors, Actuators, Pneumatics
- M&E Supervision
- Embedded System, IoT
- Web Development
Education
Web Developer
Control and Automation Engineer
Bachelor of Environmental Science
Self-paced Learning (2024 - Present)
Ho Chi Minh University of Technology, Vietnam (2014 - 2021)
Ho Chi Minh University of Science, Vietnam (2009 - 2014)